You do not need an account to place an order. However, you always have the option to create an account. 

Items are not reserved for you. Only after payment the items are really yours. 

It is possible that sold out items will be restocked. We recommend that you sign up for a notification via the desired item. You will receive an email when the item has been replenished. Did you know that Beachlife has many outlets throughout the Netherlands. Are you looking for a specific item? Then you can go to webshop@beachlife.com for a list of outlets for your favorite item. Do not forget to include your (cup) size.

You can only change or cancel an order if it has not been packed or shipped yet. Please contact customer service via webshop@beachlife.com or by phone at +31(0)33-2997465 to see if this is still possible in your case. If not, we advise you to place a new order or return the order. 

You can change a delivery address only if your order has not yet been packed or shipped. Please contact customer service via webshop@beachlife.com or by phone at +31(0)33-2997465 to see if this is still possible in your case.

You can reach our customer service via webshop@beachlife.com or by phone at +31(0)33-2997465 to modify the e-mail address and receive an order confirmation. 

Once your order and payment have been received in good order, you will receive an order confirmation e-mail. Didn't receive an email? Please contact customer service via webshop@beachlife.com or by phone at +31(0)33-2997465. Don't forget to check your spam inbox first!

You can at Beachlife checkout using the following payment methods: iDeal, Bancontact, Visa, MasterCard, Maestro, PayPal, Google Pay, Apple Pay and Riverty.

You can enter your discount code in the checkout screen. Place the code in the 'Discount Code' field and then click 'Apply'.

If you do not receive an order confirmation from Beachlife received, the email address you entered is probably incorrect. You can reach our customer service via webshop@beachlife.com or by phone at +31(0)33-2997465 to change the e-mail address. It is also convenient to contact Riverty to change your e-mail address.

Something probably went wrong while processing your return. Please contact customer service. Our customer service can be reached at webshop@beachlife.com or by phone at +31(0)33-2997465 to help you with this. 

You pay at Beachlife shipping costs for orders up to €50. From €50 you do not have to pay shipping costs. See the rates for all countries here. -> https://beachlife.com/shipping-returns/

The delivery time at Beachlife is two business days on average. Ordered before 3 p.m. on business days is shipped the same day. If you order over the weekend, your order will be shipped on the next business day.

Once your order has been shipped, you will receive a confirmation with a shipping code. By clicking on the code, you can track your order via DHL.

When completing the order, we do not give you the option to have your order delivered directly to a service point. However, you can change this later via the DHL website or app. Not at home? DHL will deliver to your neighbors or deliver to a DHL Service Point.

Not satisfied with your Beachlife items? You can return them up to 14 days after receipt of your order. You can only register a return via https://beachlife.returnista.com.

Need help? Contact our customer service team at webshop@beachlife.com or +31(0)33 - 299 74 65.

You are responsible for the cost of returning a shipment. The cheapest option is to create a shipping label via https://beachlife.returnista.com. Costs may vary by country and shipping party. 

For your information, return costs within the Netherlands are €4.95.

- Items must be returned within 14 days of receipt.

- Returned items must be unworn, with the attached (price) tags.

- Items should not contain any user marks or makeup stains.

- Items that do not meet the return conditions cannot be returned.

We check the returned items carefully. If your return does not meet the conditions, we cannot process it and will not issue a refund.

You will receive a confirmation from us as soon as the return has been processed. Are you curious whether we have received the shipment? Check the Track&Trace code of the shipment.

It is best to contact our customer service at webshop@beachlife.com or by phone at +31(0)33-2997465. They will mail you a return form.

You can return your items within 14 days after receipt of the order.

Yes, you can! Don't forget to include all return forms!

You can exchange an item by re-ordering the desired item in the webshop and returning the wrong item as stated on the return form. Once we have received and processed your return, you will receive an email from us. The refund will be made within 14 days, using the same method as the original payment.

Refunds will be made within 14 days of receiving the return, via the same method as the original payment. Please note! Once you receive a confirmation via email, it may take another 1-2 business days before the amount is actually in your account.

Yes, if the sale items meet our return policy you can return them.

Sure, you have with Beachlife 1 year warranty on manufacturing defects. However, we do not warranty wear and tear or discoloration.

You have at Beachlife 1 year warranty on manufacturing defects. We do not guarantee wear or discoloration, damage due to negligence or failure to follow washing instructions. If within the period of 1 year an item is damaged or you have another complaint, please contact our customer service, stating the order number and a description of the complaint. Our customer service can be reached at webshop@beachlife.com or by phone at +31(0)33-2997465 and they will offer you an appropriate solution.

Something may have gone wrong while processing your order. Is an item missing? Please contact customer service (webshop@beachlife.com or +31(0)33-2997465) stating your order number and the problem.

Before sending an item, we will first check the item. If you have received a damaged item, please contact customer service (webshop@beachlife.com or +31(0)33-2997465) stating your order number and the problem.

Please check your spambox first! If you can't find the confirmation email in there either, we advise you to contact customer service (webshop@beachlife.com or +31(0)33-2997465).

You can only cancel an order if it has not yet been processed. Please contact customer service (webshop@beachlife.com or +31(0)33-2997465) to see if this is still possible in your case.